How To Get To Your Customers Underlying Needs?

Panel

How To Get To Your Customers Underlying Needs?

This interactive session will look at how to understand your customers needs by learning their patterns and behaviours. Once you've gotten insights to this, how do you put them into action.
Join the conversation, share your insights and probe the speakers on the elements of their talks that left you wanting more.

Kate Martynova

Kate Martynova, Head of Customer Insights,Preply

Gianni Clifford

Gianni Clifford, Director, Product Design,Zendesk

Mall Allpere

Mall Allpere, UX Design Leader,Swedbank

Louis Wilkinson

Louis Wilkinson, Senior Project Manager - UX Researcher,Testbirds