From lip-service AI to Architecting AI-empowered Experiences: A Customer-Centric UX Framework

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Talk

From lip-service AI to Architecting AI-empowered Experiences: A Customer-Centric UX Framework

14 May, 1:30 pm - 2:05 pm (America/New_York) - Main Stage

14 May, 17:30 - 18:05 (UTC)

Continuous Discovery
UXDX USA 2025

In an era where A.I threatens job security, Muriel Naim reveals how UX professionals can stay ahead of the curve with a framework for AI-driven UX architecture. Learn meaningful, user-focused AI experiences that go beyond simple implementation. Murial will talk through the framework for AI-driven UX architecture that will make your skills indispensable. This talk bridges the communication gap between designers, engineers, and product managers, demonstrating how to articulate the value of design-centric solutions taht truly enhance the customer experience and drive product success.

Muriel Naim

Muriel Naim, Vice President of Design & UX,Fabric