Facilitating Cross-Functional Collaboration as a UX Designer

This talk shares case studies showing how UX designers can facilitate alignment between product, engineering, research, and commercial teams when goals and constraints conflict. It breaks down the specific workshop formats, stakeholder 1:1 approaches, and decision rituals used in each case, including what changed in the process and what outcomes improved. You will leave with repeatable templates and prompts you can apply to move from vague collaboration to clear ownership, faster decisions, and less rework.