Centralization vs Decentralization: Finding the Best Service Team Model

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Centralization vs Decentralization: Finding the Best Service Team Model

Continuous Design
UXDX USA 2023

Join us for a thought-provoking session that explores the benefits and drawbacks of centralizing service teams versus decentralizing them. The group will discuss how centralization can improve consistency, standardization, and cost-effectiveness, while also exploring the advantages of decentralization, such as faster response times, better customer service, and increased autonomy. Learn how to weigh the pros and cons of each approach and how to make informed decisions that align with your company's goals and culture. Don't miss out on this opportunity to gain valuable insights from other people in the audience and take your team to the next level.