Richard Glynn

Richard Glynn — Director, Head of Experience Design at EY. Talks and sessions delivered at UXDX.

Richard Glynn

Director, Head of Experience Design

Richard leads Innovation and Experience Design at EY Studio+ Ireland, EY’s global customer and growth practice. Working at the intersection of business strategy, experience design, communications and digital entrepreneurship, he has over 20 years experience leading the conceptual development of new content, products, and services. A proven entrepreneur and innovator he was the co-founder and CEO of the award winning digital media company Studio POWWOW. His skillset spans from storytelling to service design to product innovation and strategy. At EY Studio+, he has led design innovation and customer transformation initiatives across government, finance, energy, transport, and media, helping organisations reimagine how they build and deliver products and services. More recently, Richard has been integrating AI tools into client and team workflows to drive better outcomes and increase success rates. As someone who has navigated both startup and enterprise landscapes, Richard brings a grounded perspective on the emotional and strategic realities of modern product building.

Past talks

1 talk · 1 event

2024

UXDX EMEAOct 2024

Workshop

How to Integrate UX Design within an Organization

This workshop will go through the skillset that every UX designer has to have to effectively integrate UX design within an organisation. Participants will explore how to evaluate the UX maturity of their company or client, identify and overcome common blockers, and successfully enact change across organisational silos. The session will also focus on stakeholder alignment and trust-building techniques crucial for advancing UX initiatives in complex environments. Key Takeaways: - Assessing the current UX maturity level of an organisation and understanding the tailored strategies required for different stages of maturity. - Aligning various stakeholder groups and building trust to secure support for UX projects. - Recognising and dismantling the obstacles to design integration within the organisation. - Driving UX changes across different parts of the organisation to ensure a unified and effective user experience.

Richard Glynn