Nesrine Changuel, PhD, is a seasoned product leader with over a decade of experience at Google, Spotify, and Microsoft. She specializes in creating user-centric products that not only solve problems but also foster deep emotional connections. As a product coach, she helps teams build lovable products that drive engagement and loyalty.
She currently serves as the Career Lab Director for the Product Management track of the ESSEC Global MBA program and is the author of an upcoming book on the power of emotional connection in tech products, set for release in Q1 2025.
Upcoming Talks
Nesrine Changuel, a seasoned product leader with experience at Google, Spotify, and Microsoft, believes that the most loved products go beyond functionality—they create deep emotional connections. She calls this Product Delight—the ability to spark joy, foster connections, and leave lasting impressions.
In this talk, she’ll share the "Delight Grid framework" she has developed to help product teams go beyond functional features and create moments of deep delight. she’ll explain how to uncover emotional motivators, build for both functional and emotional needs, and move beyond the "nice-to-have" mindset to make delight a core product strategy.
You’ll hear stories from leading tech companies and discover how you can start creating delightful experiences today, experiences that turn users into advocates and products into unforgettable memories.