Monika is heading up product design at Primer. She joined in the very early days to define and design the first iteration of Primer's products. She loves cracking problems, experimenting, and creating new things.
Before joining Primer, she led the product team at Tink and co-founded Gimi, where she also built the product from scratch. During her career, she's worked in various fin-tech areas like pension insurance, mortgages, open banking, card issuing, and now payments.
Moderated by Rory Madden, join tonights on-demand speakers as they chat through the learnings they took from each other and tonight's discussion and how they can bring these learnings back to their teams.
Building a universal checkout framework for developers is hard, a challenge that the team at Primer has successfully executed.
In this talk, Monika, Head of Product Design, will talk through the journey of how the product team at Primer designed and built Universal Checkout — Primer’s fully customisable checkout SDK that comes with a visual tool for no-code styling and customisation. It not only stands out from the competition but more importantly, solves a massive problem for their users.
She will touch on:
- Some examples of challenges the team faced and some tough decisions they had to make.
- How to make sense of user feedback — going from building requested features for individual customers to abstracting requests and designing for scale.
- How to step outside of the comfort zone of the common design process: Working with a non-linear, imperfect process, driven by many factors beyond user wants and needs.