UX in the AI Era: Rethinking UX Design for Next-gen Cloud Products with AI Agents

AI agents are rapidly becoming more prevalent in cloud products, transforming how users interact, discover value, and build trust. The success of these integrations depends on striking the right balance between automation and user control, while tackling the challenges of trust, bias, and transparency. In this talk, we’ll explore how product leaders and designers can rethink UX when embedding AI agents into cloud products, while straddling usability and transparency.
What you’ll learn:

• How AI agents are reshaping user expectations in cloud products
• The UX challenges unique to AI-driven interactions
• Practical strategies for designing intuitive, human-centered AI experiences