The Next Interface Is the Organization

Nov 054:55 pm – 5:30 pmStage: Main StageTalk

AI isn’t just changing what teams build. It’s redesigning work itself. As roles and workflows shift, product, design and engineering leaders must move beyond products and services to shape how the organization works. Even the strongest AI vision will fail if the organization cannot absorb it.

This session explores how to design organizations that are ready to turn AI’s potential into real change:

  • How do we redesign jobs and workflows around AI?
  • What can design bring to organizational transformation?
  • Why do traditional change programs fail to change how work actually happens?
  • How can employees help shape the AI-driven organization they’ll work within?

Speaker

Jod Kaftan

Jod Kaftan

Digital Experience Design Senior Director

NTT DATA