The application of service design in the early exploration of products.
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The application of service design in the early exploration of products.
Product Direction
UXDX Community: Streamlining Service and Accessibility Design for Product Exploration and Workflow Optimization in Enterprises 2023
Service design is a holistic approach that aims to create meaningful and valuable experiences for customers throughout their entire journey with a product or service. By taking a service design approach in the early exploration of products, businesses can stay ahead of the competition and build strong customer loyalty. It fosters a customer-centric mindset within organizations, leading to better product-market fit and enhanced customer satisfaction.
Tiannan Zhao, UX-Focused Product Designer,Burberry
