Scaling UX Research
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Talk
Scaling UX Research
Continuous Research
UXDX Europe 2020
How to deliver research and scale research capability across a large agile organization of hundreds of product and feature teams.
In this talk Jennifer and Kelsey from Fidelity Investments will focus on 3 key components:
- Research framework
- Organisational design
- Research democratisation
Jennifer Cardello, VP and Head of UX Research & Insights, Fidelity Investments,Fidelity Investments
Kelsey Kingman, Principal User Researcher,Fidelity Investments
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