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Knowledge / Inspiration

Team Ownership - Who Owns Production

Architect & Build
UXDX Europe 2019

Developers are too valuable to have supporting production issues. But then again they might have caused the issues. Should developers have to triage the issues found? Is it productive to find issues in their code or unproductive dealing with other people's problems? In this talk you'll hear from a team who have taken end-to-end ownership and the rationale behind the decision.