Future-Proofing Participatory Research Through Human Insight and AI

Participatory research has long been a cornerstone of human-centered design, driving deep user engagement and delivering insights that shape meaningful, user-centric products. Yet, as the digital landscape rapidly evolves, the practice faces new challenges—especially in fast-paced, AI-driven environments where efficiency and scalability are prioritized.
This talk dives into the dynamic intersection of participatory research and artificial intelligence, presenting AI not as a threat but as a transformative enabler of sustainable, human-centered research. By bridging traditional ethnographic methods with cutting-edge AI-enhanced approaches, we’ll explore how participatory research can evolve without losing its core human essence.
Key discussion points include:
- The Value of Participatory Research: Unpacking the psychological and business benefits, grounded in theories like Social Identity and Self-Determination, to reinforce its relevance in today’s AI-driven world.
- Stakeholder Buy-In in a Fast-Paced World: Addressing the challenge of securing support for participatory research in environments dominated by rapid decision-making and ROI-driven priorities.
- AI Integration Strategies: Sharing actionable strategies for embedding AI into research workflows to enhance scalability while maintaining user authenticity and ethical considerations.
Looking ahead, we’ll reimagine the future of UX research in AI-powered environments. By thoughtfully leveraging AI, we can ensure participatory research remains a vital tool for humanizing software development and fostering meaningful user connections.