Evolving from Design Systems to Interaction Systems in the World of AI Features

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Evolving from Design Systems to Interaction Systems in the World of AI Features

Product Direction
UXDX EMEA 2025

Connor Joyce from Microsoft will discuss the shift from developing individual Copilot features across the Microsoft ecosystem to creating a unified experience. This transition involves building a next-generation design system, referred to as an "interaction system." The talk will explore the challenges faced by a company with tens of AI-enhanced features spread across numerous products, as well as the ongoing efforts to develop patterns that can be consistently applied across experiences. Connor will also delve into the trade-offs between chat-based and traditional features, along with the primary structures of coherence that have been identified.

Connor Joyce

Connor Joyce, Senior User Researcher,Microsoft