Designing Moments: How to Craft Memorable Experiences
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Designing Moments: How to Craft Memorable Experiences
When creating products, we often turn to broad, fundamentally groundbreaking solutions – bold overarching schemes, 5-year strategies, sprawling customer journey maps, or long, gruelling research… but perhaps the answer is so simple it seems insignificant. At their core, products have a decision-based relationship with the user. It's a blank canvas filled with small opportunities, where every individual moment can be make-or-break. Join Wojciech to explore why and how those individual moments can captivate users, shape behaviours, and help achieve distant objectives! PS. Research and figuring out strategy are crucial, too!
Wojciech Dziedzic, Lead Product Designer ,Brainly