Can Agentic AI become a competitive advantage for your product without becoming a security liability?

Enterprise AI is moving rapidly from experimentation to production but many promising pilots still fail to become products that people can trust, adopt, and scale. What changes when we design Agentic AI not as a feature or proof of concept, but as a product that must operate across complex cloud ecosystems, business workflows, and organizational boundaries?

Drawing on her experience launching cloud and AI products at Oracle, AWS, and PwC, Rakshana Balakrishnan explores the product decisions behind moving Agentic AI from pilot to enterprise impact. By introducing the AI Mileage Framework, this session examines how product teams can design for trust, governance, security, cost, and operational reliability from the start without sacrificing experimentation and speed. This session will offer practical lessons for product managers, designers, and technology leaders building AI products that are not only impressive in a demo, but usable, trusted, and ready for the real world.