Weiyan Chee

Weiyan Chee — Research Operations Lead at Bupa. Talks and sessions delivered at UXDX.

Weiyan Chee

Research Operations Lead

Weiyan Chee is a research operations leader with a background in cognitive neuroscience and UX research. She has spent over 15 years executing and scaling research across academia, tech, and global organisations. Her work focuses on making research rigorous, ethical, and actually usable at scale.

Past talks

1 talk · 1 event

2026

UXDX Community: Sydney: Design, Research and AI in ActionMay 2026

Talk

ResearchOps as Essential Infrastructure

Design Research shouldn’t feel slow, messy, or hard to scale, but for many teams, it does. If every project feels like starting from scratch, timelines keep slipping, and insights aren’t landing the way they should, the issue often isn’t the research itself, it’s the lack of an operational system around it. This gap is what ResearchOps is trying to solve. This is where ResearchOps plays a role as essential infrastructure, helping to centralise design and research and reduce duplication, cost, and friction across teams. In large organisations, where bureaucracy is unavoidable, ResearchOps absorbs complexity so researchers can focus on producing quality insights. In smaller organisations, these responsibilities can sit within research leadership, but they still need clear ownership, combining operations with mentorship to build sustainable research maturity.

Weiyan Chee