Kai En Ong

Kai En Ong

Head of User Experience and Design

BBC

BBC

Kai has worked within the BBC for 11 years. In her current role, Kai looks after the UX&Design internal systems and tools for BBC Digital and Engineering divisions. A large part of the role includes growing the UX&Design capability, education and practice to provide the systems and tools for the BBC across Production and Enterprise. Kai has held a number of positions at the BBC including almost 4 years as BBC's Creative Director. She was also BBC's Senior Interaction Designer where she lead a team of designers on Audience Facing Services, such as BBC iD, user features - commenting, blogs, social features, and automated programme support. Kai has also held senior design positions in GCap Media, Conchango and BSkyB to name a few.

Past Talks

2 November 2016

Main Stage

In this talk, Kai will discuss the complexities of managing the user experience for a national broadcaster and why a greater understanding of the entire teams
processes leads to a better user experience.
* Traditional to digital: Ensuring a stellar user experience for a diverse audience
* Designing for everybody
* Ensuring brand consistency across a coherent service of many products
* Implementation: how to get from design to delivery at the BBC

Kai En Ong
Kai En Ong

Head of User Experience and Design

BBC

BBC