Jane Dolan

Jane Dolan — User-Centred Design Consultant at The Dolan Method. Talks and sessions delivered at UXDX.

Jane Dolan

User-Centred Design Consultant

Jane Dolan is a user research and service design consultant with over 30 years’ experience working across UK government, defence and public services. Ethical and empathetic in her approach, she specialises in complex and politically sensitive domains, keeping real human needs at the centre of digital services.

Past talks

1 talk · 1 event

2026

UXDX Community: Glasgow: Grit and Governance-Designing for the Real WorldFeb 2026

Talk

Design is Political

This session explores what happens when design meets politics, including when evidence, policy, and public opinion collide. Drawing on real government projects, Jane shows how design decisions are never neutral, how to recognise political risks early, and how to stay true to user-centred design in complex environments.

Jane Dolan