Grethe Thilly

Grethe Thilly is a veteran User Experience Strategist, Designer, and Director, who has helped companies build revenue growth by optimizing enterprise processes and expediting the development lifecycle of their deliverables since the ‘90s. Beginning as a front-end developer who designed pioneering systems for dot-com startups and was fortunate to work with the godmother of contextual inquiry, Karen Holtzblatt, to usher modern UX processes since the turn of the millennium.
Moving to an Accenture management tenure, Grethe brought meaningfully improvement to internal UX processes and templates to align with the company’s delivery methods, working across industries including insurance, finance, healthcare, and technology.
Currently Grethe is Head of Design at MobileHeartbeat, and with her amazing team, brings her experience with IoT technologies to define the future for clinical communications and raising the bar for emergency care response. By employing User-Centered Design Thinking, Grethe enables her company to forge stronger connections with their consumers needs and deliver unparalleled user experiences that generate customer loyalty.