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Imagine trying to solve problems focusing on understanding people and their needs. That’s the basis of user-centric design thinking or UCD.

Digital transformation is tough to define because it looks so very different for every industry. Yet, in general terms, it is explained as incorporating digital technology into all business areas. The result is a fundamental change in how businesses function and interact with customers. It is a radical rethinking of how an organization uses technology in conjunction with processes and people to change business performance.

Just as you wouldn't drive into a large urban area without a map, you can apply the same rule to digital transformation. It would help if you had a plan or roadmap to define your company’s digital transformation effort. This map provides a company with the necessary structure to move through the various programs needed to reach success.

To solve a problem using design thinking is to put the customer's needs first. It sounds straightforward. However, the idea was revolutionary when it was first introduced. At the time, too many large corporations could not think creatively and create new products and services to satisfy their customer’s unmet needs

APIs are the connective networks binding today's digital ecosystems. Successful companies understand the importance of API development and have harnessed it to their advantage. They know it can reduce costs, improve efficiency, and ultimately help their bottom line.

Well-designed software can streamline your processes and boost your organization’s efficiency, helping your bottom line. But, how do you select the right software or application? What works for one organization may not work for another, so copying from others may not be the best approach.

The term value chain is the process of creating a product or service. It includes the procurement of raw materials, production, manufacturing, and other procedures to develop and sell a finished product to the consumer.

A legacy system is outdated computing and or hardware still in use. Yes, the system still meets the initial needs it was built for, but it hasn't allowed for growth. What it is currently capable of doing is all it will ever do. A legacy system's older technology won't allow it to interact with newer programs.