How to Lead High Performing Teams

This hands-on workshop empowers teams to design features that drive measurable outcomes by creating a User Outcome Connection framework. Participants will learn how to define the behaviors they aim to influence, align those behaviors with user and business outcomes, and ensure their design choices serve those objectives. Using a structured methodology drawn from my book, this workshop emphasizes collaboration among Product, UX, Design, and Development teams, helping them build impactful and user-centric features. Each participant will work to fill out their own User Outcome Connection framework during the session, leaving with a concrete, shareable artifact to align their teams and guide their projects.
Key Takeaways:

1. Personalized Framework Creation:
   Complete your own User Outcome Connection framework during the workshop, leaving with a tangible artifact ready to share with your team.
   2. Behavior-Driven Design Principles:
   Learn how to define specific user behaviors your features aim to change and why this is critical to achieving user and business outcomes.
   3. Outcome Alignment:
   Develop a structured process to link desired user outcomes to actionable business goals, ensuring features deliver measurable value.