Transformation Delivery: Shifting from a Process to Mindset Change

Knowledge / Inspiration

Transformation Delivery: Shifting from a Process to Mindset Change

Enabling the Team
UXDX Community LatAm 2021
Slides

In this session, Amanda will go through the transformation journey of e-commerce platform Via and how working at a traditional bank like Itau Unibanco helped shape her direction on how to start change in an established company

  • Understand the cultural environment that you are in
  • The importance of buy-in where it matters
  • Setting the vision post buy-in
  • Foreseeing challenges based on past experiences: Getting in early at Via