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Knowledge / Inspiration

An Unlikely Friendship In Legal And Design

Ideate, Validate and Design
UXDX EMEA 2017

  • Business benefits of incorporating legal into design team from the beginning
  • User testing - having a better understanding on what route to take based on variables
  • Reducing risk of fraud and waste
  • Improving app flow: Allowing users to contribute more data to provide a more accurate long-term experience
  • Integrating legal interpretation with common sense: Success to date

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Izac Ross, Design Lead, Service & InteractionCollective Health

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