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Knowledge / Inspiration

Evolving a Mature Product at PayPal

Product Vision
UXDX Community San Fran 2020

How do you make changes to a product that millions of customers are already using? A product that your internal stakeholders like policy and ops depend on working a certain way? Product managing a mature product is a very different beast from building one from scratch. It requires patience, perseverance and partnerships. In her talk, Parul Goel, a Product Leader at PayPal discusses unique challenges evolving a mature product poses, and shares a few practical lessons she has learned to get ahead of them.

Parul Goel, Head of Product for Channel PartnersPayPal

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