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Knowledge / Inspiration

Design Specialist vs Generalist: How to Manage handovers and bottlenecks on workload

UXDX Europe 2020

While agile started out in development and we are well versed - the UX side is more recent. How are companies managing the discovery, delivery overlap handover and knowledge of the customer throughout the team. Moderated by Patrick Mooney, this session will discuss various approaches within teams and what are the benefits and disadvantages.
Join the conversation, share your insights and probe the speakers on the elements of their talks that left you wanting more.


Jennifer Cardello,   VP of UX Research,Fidelity Investments

Kelsey Kingman,  Principal User Researcher,Fidelity Investments

Patrick Mooney,  Director of User Experience,United Healthcare Group

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