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Knowledge / Inspiration

How To Get To Your Customers Underlying Needs?

UXDX Europe 2020

This interactive session will look at how to understand your customers needs by learning their patterns and behaviours. Once you've gotten insights to this, how do you put them into action.
Join the conversation, share your insights and probe the speakers on the elements of their talks that left you wanting more.

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Kate Martynova,  Head of Customer Insights,Preply

Mall Allpere,  UX Design Expert,Swedbank

Louis Wilkinson,  Senior Project Manager - UX Researcher, Testbirds

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