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Knowledge / Inspiration

Scaling UX Research

Continuous Research
UXDX Europe 2020

How to deliver research and scale research capability across a large agile organization of hundreds of product and feature teams.
In this talk Jennifer and Kelsey from Fidelity Investments will focus on 3 key components:

  • Research framework
  • Organisational design
  • Research democratisation


Jennifer Cardello,   VP of UX Research,Fidelity Investments

Kelsey Kingman,  Principal User Researcher,Fidelity Investments

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