Scaling UX Research by Jennifer Cardello, VP of UX Research, Fidelity Investments, Kelsey Kingman, Principal User Researcher, Fidelity Investments | UXDX Europe

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Knowledge / Inspiration

Scaling UX Research

Continuous Research

UXDX Europe 2020

How to deliver research and scale research capability across a large agile organization of hundreds of product and feature teams.
In this talk Jennifer and Kelsey from Fidelity Investments will focus on 3 key components:

Research framework
Organisational design
Research democratisation

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