Scaling UX Research by Jennifer Cardello, VP and Head of UX Research & Insights, Fidelity Investments, Fidelity Investments, Kelsey Kingman, Principal User Researcher, Fidelity Investments | undefined

Talk

Panel

Fireside

Debate

Forum

Q&A

Workshop

Activity

Scaling UX Research

Continuous Discovery

How to deliver research and scale research capability across a large agile organization of hundreds of product and feature teams.
In this talk Jennifer and Kelsey from Fidelity Investments will focus on 3 key components:

Research framework
Organisational design
Research democratisation

Jennifer Cardello, VP and Head of UX Research & Insights, Fidelity Investments,Fidelity Investments

Kelsey Kingman, Principal User Researcher,Fidelity Investments

@keshiekay

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