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Knowledge / Inspiration

Creativity Within Constraints: Walking The Tightrope Between Direction & Autonomy

Product Vision
UXDX APAC 2021
Slides

One of the biggest challenges product leaders in any modern organisation face is creating "empowered" teams. It means asking the right questions without pre-supposing the answer, painting a picture without leaving teams with nothing more to do than paint-by-numbers. It means finding the right balance between top-down guidance and bottom-up creativity.
Timo Hilhorst, Head of Product at SEEK, is still very much on this journey but offers up his perspective as well as some examples of when he's seen this work well (and not very well at all).

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