Designing for the 25%

Knowledge / Inspiration

Designing for the 25%

Enabling the Team
UXDX Community Australia 2021

How might we design inclusive public services that are sensitive to the complexities of diverse needs and backgrounds? How do we ensure that people’s lived experience plays a pivotal role in the way we develop new products aimed at improving health outcomes and reducing harm? We don’t have all of the answers, but I will share what our team has learnt about navigating these complexities and elevating the role of design in the midst of a digital transformation.