Designing for Hardware Accessibility at Comcast

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Designing for Hardware Accessibility at Comcast

16 May, 3:05 pm - 3:40 pm (America/New_York) - Main Stage

16 May, 19:05 - 19:40 (UTC)

Continuous Design
UXDX USA 2024

Last year, Comcast launched an industry first Large Button Voice Remote, designed for customers with mobility, dexterity, or vision needs that are traditionally unmet by standard issued remotes.
This effort saw research and design intertwined in a process often told but rarely practiced. This case study recounts the twists and turns along the way, showing how a one-off specialty remote evolved into a blueprint for product development with an accessibility-first approach that benefits all.

Grayson Byrd

Grayson Byrd, Associate Creative Director,Comcast