Customer-Driven Design in Robotics

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Customer-Driven Design in Robotics

09 Oct, 3:25 pm - 4:00 pm (Europe/Dublin) - Vision Stage

09 Oct, 14:25 - 15:00 (UTC)

Continuous Discovery

Join this session, voted by our LinkedIn community to be part of UXDX Dublin, and gain actionable insights into the user experience of collaborative robots, or co-bots. In this talk, Anja will reveal how Universal Robots leverages customer-driven insights to design for the future, ensuring companies work with robots, not like robots. Discover how Universal Robots transitioned to a customer-driven company by centralizing UX and Product Design, redefining its customer journey, and ultimately enhancing its user experiences.
Here's the link to the popular vote, which closed on June 24:

Anja Saabye

Anja Saabye, Head of UX and Product Design,Universal Robots