Building an Organisational User Research Culture


Building an Organisational User Research Culture

Continuous Discovery

User research is the base of all great products and services, but often the research discipline is not fully integrated within product teams and processes.
Integrating user research into the product development cycle is a balancing act between maintaining validity and getting results quickly. But, how do you do this successfully?
In this session, Caylie will take us through her experiences in democratising research in different organisations at speed, while maintaining quality of output.
She will touch on:

  • How To Structure Your Teams;
  • What Processes & Culture Need To Be Established; and
  • How Democratising Your Research Function Leads To Successful Product Roadmaps
Caylie Panuccio

Caylie Panuccio, Lead Design Researcher