Aligning Business And Customer Outcomes
Talk
Aligning Business And Customer Outcomes
Product Direction
Successful products deliver on both the customer and the business needs, but aligning the two can be challenging. Maintaining alignment while the team deals with the complexities of implementation even more so.
How can teams map their activities back to the business and customer KPIs?
Sébastien Fabre, Senior Director - Head of Engineering Delivery, Commercial Content,LEGO Group
