🚫 Session Group UX Strategies for Open-Source Impact and Inclusion : NO SPEAKER-test-usa-2025

Designing inclusive and impactful experiences for a global, diverse audience while proving the value of UX in an open-source, community-driven environment.
Outcome: Guidance on how to work in the open at a massive scale, primarily when it comes to operating for a diverse and massive audience.
Description: In a digital world that is becoming more and more interconnected, designing for diverse and global audiences is both an opportunity and a challenge. Especially when it comes to open-source networks. This panel explores how to create user experiences that resonate across cultures while proving the value of UX in projects driven by community consensus and collaboration. Drawing from her work at the Wikimedia Foundation, Rita Ho, Director of Design, will share the complexities of UX design when creating experiences for a global, diverse audience. Attendees will learn how to design open-source products at a massive scale while balancing the complexities of a collaborative model that fuels Wikipedia. Case studies, such as the implementation of dark mode, will illustrate how thoughtful design can drive global impact in a collaborative, consensus-driven ecosystem.
Key points:

• Balancing global consistency with local customization in UX.
• Practical approaches to conducting and applying cross-cultural UX research.
• Measuring the impact of UX work in content-driven, open-source platforms.
• Wikipedia is built on a collaborative model, sharing how this impacts product design.